Sales & Leads

Classify lemlist Replies and Route Next Steps

Classify every lemlist campaign reply with OpenAI, alert Slack, and handle unsubscribes and interested leads automatically.

The Problem

Campaign replies need different actions: book a meeting, remove the contact or ignore an automatic reply. Sorting them by hand slows down the replies that matter.

How This Template Solves It

An outbound team connects lemlist. Each reply is sorted into interested, out of office, unsubscribe, not interested or other. Interested leads are marked in lemlist, unsubscribe requests are removed, and a readable alert lands in Slack.

How It Works

  1. 1Starts when lemlist reports a new email reply.
  2. 2OpenAI places the reply in one category: Interested, Out of office, Unsubscribe, Not interested or Other.
  3. 3Cleans the text so it reads well in Slack and posts an alert to your channel.
  4. 4Routes by category, for example unsubscribing the lead or marking them as interested in lemlist.

What You Need

  • A lemlist account and API key
  • An OpenAI API key
  • A Slack workspace and channel

What Stays Under Your Control

  • Your team replies to interested leads.
  • You can change the categories and what happens for each one.

Watch Out For

  • Test the classifier on real replies before letting it unsubscribe leads automatically.

Adapted from a community workflow template. Before publishing we removed credentials, account and file IDs, email addresses and sample data. The original author's setup notes are kept inside the workflow file.

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