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Assistants & Knowledge

Company Documents Chatbot for Employee Questions

An employee chatbot that answers questions from company documents in Google Drive, updated as files are added or changed.

The Problem

Employees ask HR and operations the same policy questions because the answers are buried in documents that are hard to search.

How This Template Solves It

An HR team keeps policies in a Google Drive folder. New and updated files are loaded into Pinecone automatically, and employees ask the chat agent questions, which it answers from the retrieved documents.

How It Works

  1. 1Google Drive triggers watch a folder for new and updated files.
  2. 2Files are split, embedded with Gemini and stored in a Pinecone index.
  3. 3A chat trigger receives employee questions.
  4. 4An AI agent retrieves relevant passages with a vector store tool and answers with Gemini.

What You Need

  • A Google Drive folder for company documents
  • A Gemini API key from Google AI Studio
  • A Pinecone account and index

What Stays Under Your Control

  • HR owns the documents and keeps them current.
  • Sensitive cases go to a person.

Watch Out For

  • Answers are only as good as the documents in the folder.
  • Restrict who can reach the chat when the documents are internal.

Adapted from a community workflow template. Before publishing we removed credentials, account and file IDs, email addresses and sample data. The original author's setup notes are kept inside the workflow file.

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