Email & Admin

Outlook Email Assistant with Monday and Airtable Context

Categorize and prioritize Outlook emails with an AI agent that knows your clients and suppliers from Monday.com and your rules from Airtable.

The Problem

Priority depends on who sent the email. Generic rules cannot tell a key client from a cold pitch, so important messages get buried.

How This Template Solves It

An operations manager uses Microsoft Outlook for business. On a schedule, unflagged and uncategorized emails are cleaned up and passed to an AI agent along with contacts from Monday.com and categories and rules from Airtable. The agent sets the category and importance in Outlook.

How It Works

  1. 1Fetches Outlook emails that are not flagged and have no category.
  2. 2Strips HTML and clutter from each email.
  3. 3Loads categories, rules and delete rules from Airtable, and supplier and client contacts from Monday.com.
  4. 4An AI agent categorizes and prioritizes the email, matching the sender to known contacts.
  5. 5Updates the category and importance in Outlook.

What You Need

  • Microsoft Outlook for business
  • A Monday.com board with contacts, or another CRM
  • An Airtable base for rules and categories
  • An OpenAI API key

What Stays Under Your Control

  • You maintain the rules and categories in Airtable.
  • You decide what happens to each category.

Watch Out For

  • Review delete rules carefully before enabling any deletion.
  • The contact list refreshes on its own schedule. Run it more often if your contacts change quickly.

Adapted from a community workflow template. Before publishing we removed credentials, account and file IDs, email addresses and sample data. The original author's setup notes are kept inside the workflow file.

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